Terms and Conditions

Welcome to Burtree car sales. By using this website, the user (“user” or “you”) agree to the following terms of use. The Burtree car sales name and logo are the trademarks of this company. All other trademarks appearing on the Burtree car sales web site remain the property of their respective owners

VAT Sales Tax

Prices quoted by Burtree car sales are subject to VAT the standard UK rate of 20%

General

Burtree car sales will not be responsible for any losses resulting from your use or the inability to use our website resulting from unauthorized access or alteration of your transmissions or data in circumstances which are beyond our control. Burtree car sales provides links to sites that we feel will be of interest to you the consumer. We do not however have any responsibility for the content of that site or any grievance that you may subsequently have over goods or services provided from that company. If you have any concerns relating to a company that is linked to our site please contact us Your statutory rights as a consumer are not affected by our terms and conditions policy.

Complaints

Burtree Car Sales supply motor vehicles and we hope you are happy with your purchase.
We are continually striving to improve our processes and customer service and any complaints are analysed to further enhance our quality of service to you.

In the event that you feel the need to register a complaint, please contact us within 24hrs of receipt of your purchase.

Our policy is to try and resolve any complaint within 5 working days from being notified.

Please email admin@darlingtoncarsales.co.uk
or write to
customer services
burtree Car Sales
Utilities House, Whessoe Road
Darlington
County Durham
DL3 0XE

Security Policy

To ensure that your personal details will be protected against fraudulent use whilst on our site, the encryption level used ensures that we are the only recipient able to view your details once they have been decrypted on our server. Your details are not held in clear text on any website. If you have any concerns relating to security please e-mail us: mail@darlingtoncarsales.co.uk

Privacy Policy

We are committed to protecting your privacy. We will only use the information that you supply about you lawfully in accordance with the Data Protection Act 1998.
We will only collect information about you for 2 reasons: To process your order and to provide you with the best possible service.
When you register to order from Burtree Car Sales you supply • Your name, • Your invoice address • e-mail address • Delivery address • Phone number.
We do not store any financial information about you.Your order details are removed from our database within 3 months of your purchase.

Removing Your Details

You have the right to remove your personal information and preferences. In order to do this please write to us at:
Customer Services
Burtree car Sales
Utilities House, Whessoe Road
Darlington
County Durham
DL3 0XE
Please include your name, address, and/or the e-mail address you registered with when you contact us. This will remove your details from our database, and you will be no longer able to shop with us, unless you register again. Please note that if you have made a purchase with us, we may be legally required to keep details of the transaction.

Children Under 18

If you are under 18, you must ask a parent or guardian before you: • Send any information to Burtree car Sales• Buy products from this website By continuing to use this website you are confirming that you have received consent of a parent or guardian. Please note that all under 18’s are recommended to discuss these terms and conditions with a parent or guardian prior to completing the registration process. In order to place an order with Burtree car Sales you will need to register to use the site. In return for allowing you to use theBurtree car Sales web site, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied any contractual obligation Burtree car Sales has is immediately null and void.

Distance Selling Regulations

Burtree Car Sales administers its' business in compliance with the Distance Selling Regulations

Stock and Availability

Our stock is constantly changing with many new arivals daily and we make every effort to keep our vehicle listings up to date, but due to the quick turnover of stock it's always worth trying us again if you don't see what you are looking for on your first visit.

Accessibility

Wherever possible we use plain language throughout this website. Plain language is language that everyone in our audience can easily understand. The only exceptions to this are documents which convey text of a technical nature.

Our aim is to make you visit as successful and enjoyable as possible. Wherever possible we conform to w3c web content accessibility guidelines.

Terms of sale

A copy of our terms and conditions are available upon written request.